A new chapter

GetUp and Metropolitan become one

In a strategic move to streamline our services and enhance client experiences, Metropolitan has integrated Metropolitan GetUp into its operations.

This consolidation marks a significant milestone in our commitment to providing comprehensive funeral cover, life insurance and savings products to our valued clients.

As part of this transition, from 1 May 2024, all active Metropolitan GetUp Funeral Plan policy owners are being migrated to the Metropolitan Funeral Plan, ensuring a smooth shift for all policyholders with no disruption to their coverage.

Rest assured, these policies will maintain the same level of reliability and security under the core brand.

We understand the importance of continuity and are dedicated to upholding our promise of delivering exceptional service to you.

How to claim

Contact us via our chatbot to start the claim process.

Submit your documents
We'll let you know which ones you need.

Get your claim
Claims can take up to 48 hours once lodged. We'll keep you posted all the way.

Start a claim now

How to contact us

We understand that transitions may raise questions, and our dedicated team is here to support you every step of the way.

Should you have any questions or concerns, you can reach us via email or call us:

Our lines are open during business hours from 9 am to 5 pm, Monday to Friday, excluding public holidays.

We appreciate your continued trust in Metropolitan, and we remain steadfast in our commitment to serving you with excellence.

One brand. Same trusted Metropolitan. #TogetherWeCan