More about Metropolitan

Metropolitan is a distribution-led business with a rich and diverse history. For more than 125 years we’ve helped South Africans plan for and achieve their financial life goals with practical financial solutions and solid financial planning advice.

Our 6 distribution channels exist to address and meet the needs of their respective target audience and this approach extends our commitment to the communities we serve through visibility, access and convenience at worksites, branches, online and our other face-to-face channels.

Personal Financial Adviser and Market Access

Our Personal Financial Adviser and Market Access teams are easily our most recognised client servicing channels. Teams working from branches and at worksites across the country are mandated to cross-sell across our wide-ranging basket of Metropolitan insurance solutions.


Our Tele-Channel teams operate from our outbound focused call-centres, with authorised mandates to sell our Metropolitan funeral and life cover plans to individuals who have expressed interest in these insurance products.

Alternative Distribution and Broker Channels

Our Alternative Distribution and Broker Channels have a strong focus on providing financial services and insurance solutions to business owners and groups which include, but is not exclusive to SMEs, stokvels, burial societies and taxi associations. 

Our business offering

As decision-makers, you’re looking for the best solution for your business, your employees, your union or your society and its members.

We offer a suite of insurance solutions and products specifically designed to help South Africans achieve their financial life goals.

Funeral Cover
Life Cover & Health Insurance
Saving & Investment
Retirement Income Plans

Together, we can be there for them at every step of their journey.

Obligation-free financial advice and education to understand the options available to you.

Comprehensive funeral cover to protecting your stokvels, affinity groups or employees’ life goals.

Securing financial goals with life insurance and healthcare and hospital cover.

Income protection and safeguarding collective financial security in the case of disability, critical illness and death.

Growing financial life goals with retirement income solutions and voluntary savings plans.

Enjoying financial life goals with savings and investments.

Policy consolidation and debt management in order to free up your employees’ income.


Our Distribution Channels

Market Access

Our dedicated team of professional and committed Metropolitan financial advisers drive partnerships with businesses so that we can deliver our Metropolitan value proposition to their employees and help them achieve their financial goals with a basket of solutions that include:

Funeral cover

Life cover and health insurance

Saving and investment solutions

Retirement income plans and solutions

Speak to your Key Account Manager today
Associations and Affinity Groups

If you’re a member of a stokvel or burial society, or if you’re a business owner who wants to take care of your most important assets - your members or employees, then our alternative distribution channel may have the perfect insurance solution for you. 

This dedicated team is committed to understanding the direct needs in communities, engaging and building relationships with large groups such as burial societies, stokvels, religious associations and taxi associations. The team’s value proposition is anchored in underwriting Group Risk cover and administration assistance. 

Speak to an adviser today
Metropolitan Franchise

This team focuses on building meaningful partnerships with corporate clients and stakeholders in the SME environment. 

Through the development of fit-for purpose funeral and life insurance products, built into the Metropolitan Group Protection Plan, our Franchise team can help small business owners protect their most important assets, their employees. 

Contact the Franchise Team
Broker Channel

The independent financial advisers who form part of our Metropolitan Broker Channel are run by 2 teams, split into North and South regions. 

Their product basket includes:

Funeral cover

Life cover and health insurance

Saving and investment solutions

Retirement income plans and solutions

Email the Broker Manager in your region.

Contact the Broker Manager in your region

Metropolitan at a glance

We have over 140 branches in South Africa and over 4000 worksites.
We have service centres in South Africa, Namibia, Botswana, Ghana, Lesotho.
As of 2020 we have issued over 2.1 million life policies..
We have over 6000 passionate employees.
We have over 2 billion empowered cities.
Our average monthly claims payout is R330 million.
Momentum Metropolitan has retained our Level 1 B-BBEE rating under the revised Financial Services Charter, for the fourth consecutive year in a row. Momentum Metropolitan Holdings has for the second consecutive year earned Top Employer Certification from the International Top Employer Institute.
We have service centres in South Africa, Namibia, Botswana, Ghana and Lesotho.